Our AODA policy (accessibility for Ontarians with disabilities)
The Accessibility for Ontarians with Disabilities Act, 2005 (“the AODA”) is a Provincial Act with the purpose of developing, implementing and mandating accessibility standards in order to achieve accessibility for persons with disabilities, with respect to goods, services, facilities, accommodation, employment, buildings, structures and premises. Under the AODA, Ontario Regulation 429/07, entitled “Accessibility Standards for Customer Service (“the Regulation”), came into force on January 1, 2008. The Regulation establishes accessibility standards specific to customer service for public sector organizations and other persons or organizations that provide goods and services to members of the public or other third parties.
The objective of this policy is to identify what the equal treatment provisions of the Ontario Human Rights Code, through the AODA and the Regulation, require as a minimum legal standard in program design and service delivery to persons with disabilities and addresses the following:
- Provision of goods and services to persons with disabilities
- Use of assistive devices by persons with disabilities
- Use of support persons by persons with disabilities
- Use of service animals by persons with disabilities
- Communication with persons with disabilities
- Notice of temporary disruptions in services and facilities
- Notice of availability and format of documents
- Customer feedback regarding the provision of goods and services to persons with disabilities
- Training
Lux Management Inc. strives at all times to provide services in a way that respects the dignity and independence of persons with disabilities. This applies to owners, tenants, visitors, employees, and third-party contractors.
Please go to our LEGAL page for additional information/disclaimer statements.
Please contact us for our most up to date AODA policy and/or information regarding