GO TO (click) :
→ Emergency 911 type
→ Urgent – Non 911 Emergency type
→ Non-Emergency Situations
→ Non-Emergency Police Situations
→ Non-Emergency = We’ll Reply Next Business Day
- 9-1-1 is for police, fire, or medical emergencies when immediate action is required: someone’s health, safety or property is in jeopardy or a crime is in progress
Examples of when to call 911
- An event that involves an immediate threat to a person or property: screams, attacks, gunshots, fire, car accident with injuries or any other medical emergency
- A substantive, in-progress crime. This includes fights, break and enters
(if there is a suspect on scene) or a report of an impaired driver - A serious crime that has just occurred (e.g., sexual assault or robbery)
- A suspicious circumstance that may indicate an imminent criminal act (e.g., prowler, vandal)
Urgent – Non 911 Emergency type
1) If your site has 24/7 security, you may contact security for after-hours’ assistance
2) If not, please contact your building operator/superintendent
- Flood, leaking pipes, roof leak, sewer back up
- No heat
- No water
- Elevator not working
- Garage overhead door not functioning
- Building security seriously compromised
- Power failure
- Toronto: call Toronto Hydro 416.542.8000
- Mississauga: call Enersource 905.273.9050
- Burlington: call Burlington Hydro 905.332.1851
- Brampton: call Enersource 905.273.9050
- Oakville: call Oakville Hydro 905.825.9400
Non-Emergency Situations
The following situations should be dealt with during regular business hours:
(** If your site has 24/7 security, you may contact security for after-hours’ assistance)
- Objects dropped down elevator shaft
- Parking passes needed **
- Car parked in your assigned parking stall **
- Lost keys or fobs **
- Moving in or out **
- Intercom changes
- Intercom not working
- Garbage not picked up
- Vehicle ticketed **
- Vehicle towed (call local Bylaw enforcement agency; number is listed on parking lot signs) **
- Barking dog (call local Bylaw enforcement agency) **
- Administrative requests
Call Police at your local non-emergency number:
(** If your site has 24/7 security, you may contact security for after-hours’ assistance)
- If you have problems with noisy or unruly residents or visitors **
- If your vehicle is broken into or vandalized **
Thank you for visiting our site
Your Local Property Management Company
Lux Management Inc.
416-822-72 ninety-nine (7299)
info(at)luxmanagement.ca